Shipping and Insurance

We want your jewelry to reach you safely, securely and on time. Every order is packed with care and shipped through reliable delivery partners. This page explains how we ship, how we protect your order and what you can expect after placing an order.

Free and Secure Shipping Across India

All orders are shipped free of charge. We use trusted logistics partners that specialize in handling jewelry and high-value items. Each parcel is packed in tamper-proof packaging and is tracked from our facility to your doorstep.

Delivery times may vary based on your location and whether the item is in stock or made to order. Once your order is dispatched, you will receive a tracking link that lets you check the status at any time.

Insured Shipping for Every Order

Every shipment is fully insured until it reaches you. This means your purchase is protected against loss or damage while in transit. The insurance ends only when the package is delivered to your address.

If you notice any damage to the outer packaging when your parcel arrives, please inform our team before opening it. This helps us assist you quickly if there is an issue.

Delivery Verification

For security reasons:

  • Deliveries may require a government ID proof.

  • Only the person receiving the parcel should sign for it.

  • Delivery agents cannot leave the package unattended.

These steps ensure that your jewelry reaches the correct person safely.

Processing and Dispatch Time

Processing time typically ranges from 4 to 10 working days depending on the design.

If your order contains multiple items, they may be shipped together or separately based on availability.

Tracking Your Order

Once your order is shipped, you will receive:

  • A tracking number

  • A link to track the parcel

  • Estimated delivery time

You can check the progress of your shipment at any time until it reaches you.

Packaging

Your jewelry is packed in:

  • A protective outer box

  • A sealed and tamper-evident courier bag

  • The branded jewelry box inside

  • Certification or documents related to your diamond

This keeps your purchase safe and presentable, whether for personal use or gifting.

In Case You Miss the Delivery

If you are unavailable during delivery, the courier partner will attempt redelivery. You can also contact the courier service using the tracking link to schedule an alternate delivery time.

International Shipping

If required, international shipping can be arranged. Shipping charges and applicable duties vary by country. Contact our team for details before placing an order.

Support

If you have questions about your shipment, tracking, or delivery, you can contact us through phone, email or chat. Our team is always ready to help you until your order reaches you safely.